Your privacy is part of our promise.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to a plan, upload reference photos, or contact support. This may include your name, email address, billing details, usage preferences, and any content you submit.

We also collect information automatically when you use the Services, including device information, log data, IP addresses, approximate location, and usage analytics. We may use cookies and similar technologies to support essential functionality and measure the performance of our products.

How We Use Information

We use the information we collect to:

• Provide, maintain, and improve Lumineera and related services.
• Process payments, manage subscriptions, and send transactional updates.
• Personalize your experience, including recommending templates and guiding your creative workflow.
• Communicate with you about updates, product news, and support matters.
• Protect the security of the Services and prevent misuse or fraud.
• Comply with legal obligations and respond to lawful requests.

How We Share Information

We may share your information with trusted third parties who provide services on our behalf, such as payment processors, analytics providers, hosting partners, and customer support tools. These third parties are permitted to use your information only to perform services for us.

We may also disclose information if required by law, in connection with a merger, acquisition, or sale of assets, or to protect the rights and safety of Saint Media, our customers, and the public.

Your Choices

You can update your account information at any time from within the Lumineera dashboard or by contacting us. You may opt out of marketing emails by using the unsubscribe link in those communications.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us at hey@lumineera.com.

Data Retention & Security

We retain your information for as long as your account is active or as needed to provide the Services. We may also retain certain information to comply with our legal obligations, resolve disputes, and enforce our agreements. We use administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

International Data Transfers

Lumineera is operated from the United States. If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other countries where our service providers are located.

Children

Lumineera is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services after the updated policy becomes effective signifies your acceptance of the changes.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at: